1. RETAIL GUIDELINES
2. TO-THE-TRADE GUIDELINES
3. WHOLESALE GUIDELINES
PRICE LISTS & PRICING:
On www.tlockman.com in the "catalog" section select the appropriate price list type and fill out the request form. A current price list will be emailed to you as soon as the information is verified. Wholesale and To-the-Trade lists must have a proper Tax ID Number to receive a price list. All price lists will be updated monthly.
RETAIL PAYMENT GUIDELINES:
All payments must be made by a valid credit card. Checks or C.O.D are not accepted. "Web Specials" are only valid during the advertised special dates and are not valid on reorders. Retail consumers are only allowed to purchase from the retail price lists and designated retail areas of the website. Tax ID and/or Business license numbers are verified before all wholesale / To-the-trade accounts are created. Fraudulent numbers will result in an instant order cancellation and be charged a 50% cancellation fee.
RETAIL ORDER CANCELLATION POLICIES:
Stock item cancellations can only be done within 24 hours of placing the order at a 15% restocking fee. Any cancelation after 24 hours of non-stock items will incur a 50% restocking fee.
SHIPPING POLICIES:
We ship our in-stock products to arrive via UPS in 8-10 business days. When ordering please provide a daytime phone number for delivery. Any shipment outside of the continental United States require special shipping and the Retail Customer Service must be contacted at 404-748-1031. Shipping rates (shown below) are for each address. Orders usually ship within 48 hours of being charged unless the item is shipping from the origin mill, then arrival time is stated on in the items description. We do not ship outside the US and Canada, nor to the US Territories including Guam, Puerto Rico and the US Virgin Islands.
PO / APO / FPO BOXES:
We do not ship to PO Boxes. Please call Retail Customer Service at 404-748-1031 to place an order for APO or FPO addresses.
SHIPPING CHARGES
We stock and ship our products via UPS to arrive within 8-10 business days. When ordering please provide a daytime phone number for delivery.
Charges below are for the continental 48 United States.
Up to $150 $15
$150 - 400 10% of merchandise total
$401 - 499 8% of merchandise total
$500 & over 5% of merchandise total
ALASKA & HAWAII SHIPPING:
For Shipping to Alaska and Hawaii contact Retail Customer Service at 404-748-1031.
SHIPPING TO CANADA:
All items ship from the United States. All prices shown are in US dollars. Please contact us directly at 404-748-1031 for shipments to Canada.
RUSH DELIVERY:
Rush delivery charges are only applicable for the continental 48 United States. Rush delivery is not available to APO/FPO addresses, PO Boxes or Canada. For Rush Delivery to Alaska and Hawaii or Overnight services in the Continental United States contact Retail Customer Service at 404-748-1031.
RUSH DELIVERY CHARGES:
1-2 day rush delivery
- Orders valued at $350 or less additional $150
- Orders valued at $350 or more additional $250
3-4 day rush delivery
- An additional $125
SALES TAX:
Purchases from within the state of Georgia will be subject to a 4% sales tax on all purchases.
DAMAGED ITEM RETURN POLICIES:
All items are thoroughly inspected before shipping to insure no DOA arrivals. In the uncanny event that an item is delivered in an unusable state, a claim will be made with the appropriate shipping company for compensation and the item will be reissued. Do not accept a package from a shipper that demonstrates damage, i.e., holes, moisture, or extremely crushed.
Prior to returning a damaged item a Damage Authorization Number (D.A.N.) must be issued by a T.Lockman LLC customer service representative. The D.A.N. must be written on the original invoice and mailed back with the damaged product. The customer is responsible for shipping and insurance fees to return the damaged item. Upon receipt of the item a replacement item will be sent or a refund issued by check.
Display samples, clearance, and discontinued items are non-returnable or refundable. These nonrefundable items are marked as such upon purchase. One of a kind items such as Origanimals are not available for return, these art-items are handmade with recycled materials and irregularities are a part of the manufacturing. Returns are also not accepted for vintage, antique, special-order, non-stock or other handmade items.
STANDARD RETURN POLICIES:
Non-damaged item returns can only be made 30 days after purchase and will incur 15% restocking fee.
Prior to returning an item a Return Authorization Number (R.A.N.) must be issued by phone by a T.Lockman LLC customer service representative. The R.A.N. must be written on the original invoice and mailed back with the damaged product. The customer is responsible for shipping and insurance fees to return the damaged item. Upon receipt and inspection of the item a refund check will be issued.
Display samples, clearance, and discontinued items are non-returnable or refundable. These nonrefundable items are marked as such upon purchase. One of a kind items such as Origanimals are not available for return, these art-items are handmade with recycled materials and irregularities are a part of the manufacturing. Returns are also not accepted for vintage, antique, non-stock, special-order, non-stock or other handmade items.
ERRORS:
There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.
PRODUCT QUALITY & VARIANCES:
T. Lockman, LLC handbags use natural dyes as colorants; which means there will be slight coloration differences. Animal hide products will occasionally have skin imperfections. The linen bags may also have milling imperfections, attributed to the materials construction prior to being bag crafted. These aspects are beyond our control and add to the natural materials character.
PRICE LISTS & PRICING:
On www.tlockman.com in the "catalog" section select the appropriate price list type and fill out the request form. Wholesale and To-the-Trade lists must have a proper Tax ID Number to receive a price list. All price lists will be updated monthly.
TO-THE-TRADE PAYMENT GUIDELINES:
All order payments must be made by a valid credit card. Checks must fully clear before order ships. Bounced checks will be charged a $50 fee and must remitted with a valid credit card for order completion. C.O.D is not excepted. "Web Specials" are only valid during the advertised special dates and are not valid on reorders. Retail consumers are only allowed to purchase from the retail price lists and designated retail areas of the website. Tax ID and/or Business license numbers are verified before all wholesale / To-the-trade accounts are created. Fraudulent numbers will result in an instant order cancellation and charged a 50% cancellation fee.
TO-THE-TRADE NET TERM GUIDELINES
Net 30 days is available for AAA on S&P rated
accounts. Non-Stock or New Release may require a 60% deposit and the 40% balance to be billed Net 30. Other or non-rated accounts must prepay by credit card. New
accounts must fill a credit application for negotiation for extended payment terms and must be approved. No orders will be shipped on past due accounts, and may result in collections.
TO-THE-TRADE ORDER CANCELLATION POLICIES:
An order can only be cancelled within 48 hours of purchase and will incur a 50% cancellation fee.
SHIPPING POLICIES:
We ship our in-stock products to arrive via UPS from 8-10 business days. When ordering please provide a daytime phone number for delivery. Any shipments outside of the continental United States will require special shipping and the Retail Customer Service must be contacted at 404-748-1031. Shipping rates (shown below) are for each address. Orders usually ship within 48 hours of being charged unless the item is shipping from the origin mill, then arrival time is stated on in the items description. New shipments frequently arrive, so our in stock list is
continually fluctuating. If something is ordered from our international mills, then shipping an item can take up to four to eight weeks, depending upon the mills production schedules. Consumers will be advised of any potential
delivery delays within 48 hours of order placement. Orders placed at tradeshow will receive the delivery terms at time of
order. We do not ship outside the US and Canada, nor to the US Territories including Guam, Puerto Rico and the US Virgin Islands. For sales and distribution outside the US and Canada a specific distribution agreement must be negotiated by T.Lockman Sales (404-748-1018).
PO / APO / FPO BOXES:
We do not ship to PO Boxes. Please call Customer
Service at 404-748-1018 to place an order for APO or FPO addresses.
SHIPPING CHARGES:
We stock and ship our products via UPS to arrive within 8-10 business days. When ordering please provide a daytime phone number for delivery.
Charges below are for the 48 continental United states.
Up to $150 $15
$150 - 400 10% of merchandise total
$401 - 499 8% of merchandise total
$500 & over 5% of merchandise total
ALASKA & HAWAII SHIPPING:
For Shipping to Alaska and Hawaii contact To-The-Trade Customer Service at 404-748-1018.
SHIPPING TO CANADA:
All items ship from the United States. All prices shown are in US dollars. Please contact us directly at 404-748-1018 for shipments to Canada.
SHIPPING USING SHIPPING ACCOUNTS:
We are willing to utilize your internal Fed Ex or UPS Accounts for shipping. You will be charged a $6.50 handling and packaging fee. To ship using a corporate account contact Wholesale Customer Service at 404-748-1018.
RUSH DELIVERY:
Rush delivery charges are only applicable for the continental 48 United States. Rush delivery is not available to APO/FPO addresses, PO Boxes or Canada. For Rush Delivery to Alaska and Hawaii or Overnight services in the Continental United States contact Retail Costumer
Service at 404-748-1018.
RUSH DELIVERY CHARGES:
1-2 day rush delivery
- Orders valued at $350 or less additional $150
- Orders valued at $350 or more additional $250
3-4 day rush delivery
- An additional $125
SALES TAX:
Purchases within the state of Georgia will be subject to a 4% sales tax on all purchases.
ITEM RETURN POLICIES:
All items are thoroughly inspected before shipping to insure no DOA arrivals. In the uncanny event that an item is delivered in an unusable state, a claim will be made with the appropriate shipping company for compensation and the item will be reissued. Do not accept a package from a shipper that demonstrates damage, i.e., holes, moisture, or extremely crushed.
Prior to returning a damaged item a Damage Authorization Number (D.A.N.) must be issued by a T.Lockman LLC customer service representative. The D.A.N. must be written on the original invoice and mailed back with the damaged product. The customer is responsible for shipping and insurance fees to return the damaged item. Upon receipt of the item a replacement item will be sent or a company account credit will be issued.
Display samples, clearance, and discontinued items are non-returnable or refundable. These nonrefundable items are marked as such upon purchase. One of a kind items such as Origanimals are not available for return. These art-items are handmade with recycled materials and irregularities are a part of the manufacturing. Returns are also not accepted for vintage, antique, special-order, non-stock or other handmade items.
ERRORS:
There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.
PRODUCT QUALITY & VARIANCES:
T. Lockman, LLC handbags use natural dyes as colorants; which means there will be slight coloration differences. Animal hide products will occasionally have skin imperfections. The linen bags may also have milling imperfections, attributed to the material's construction prior to being bag crafted. These aspects are beyond our control and add to the natural material's character.
SWATCHES & COLOR MATCHES:
Upon request the closest matching pantone specifications for products can be provided. T.Lockman generally does not mail out individual color swatches. For a more thorough color matching a swatch can be mailed to T.Lockman and match verification can be confirmed before ordering. If you need color matching assistance contact customer service at 404-748-1018.
TRADESHOW PURCHASES:
All tradeshow purchases will be charged a 50% deposit at time of purchase. Any cancellations will forfeit the 50% deposit. The balance of the order and shipping will be charged at time of shipping.
PRICE LISTS & PRICING:
On www.tlockman.com in the "catalog" section select the appropriate price list type and fill out the request form. Wholesale and To-the-Trade lists must have a proper Tax ID Number to receive a price list. All price lists will be updated monthly.
WHOLESALE PAYMENT GUIDELINES:
All payments must be made by check or a valid credit card. Checks must fully clear before order ships. Bounced checks will be charged a $50 fee and must be remitted with a valid credit card for order completion. C.O.D is not accepted. "Web Specials" are only valid during the advertised special dates and are not valid on reorders. Retail consumers are only allowed to purchase from the retail price lists and designated retail areas of the website. Tax ID and/or Business license numbers are verified before all wholesale / To-the-trade accounts are created. Fraudulent numbers will result in instant order cancellation and charged a 50% cancellation fee.
WHOLESALE NET TERM GUIDELINES:
Net 30 days is available for AAA on S&P rated accounts. Non-Stock or New Release may require a 60% deposit and the 40% balance to be billed Net 30. Other or non-rated accounts must prepay by credit card. New accounts must fill a credit application for negotiation for extended payment terms and must be approved. No orders will be shipped on past due accounts, and may result in collections.
WHOLESALE ORDER CANCELLATION POLICIES:
An order can only be cancelled within 48 hours of purchase and will incur a 50% cancellation fee.
SHIPPING POLICIES:
We stock and ship our products to arrive via UPS from 8-10 business days. When ordering please provide a daytime phone number for delivery. Shipments outside of the continental United States require special shipping and the shipping rates (shown below) are for each address. Items in stock usually ship within 7 business days. New shipments frequently arrive, so our in stock list is continually fluctuating. If something is ordered from our international mills, then shipping an item can take up to four to eight weeks, depending upon the mills production schedules. Consumers will be advised of any potential delivery delays within 48 hours of order placement. Orders placed at tradeshow will receive the delivery terms at time of order. We do not ship outside the US and Canada, nor to the US Territories including Guam, Puerto Rico and the US Virgin Islands. For sales and distribution outside of the US and Canada contact T.Lockman Sales at 404-748-1018.
PO / APO / FPO BOXES:
We do not ship to PO Boxes. Please call Customer service at 404-748-1018 to place an order for APO or FPO addresses.
SHIPPING CHARGES:
We stock and ship our products via UPS to arrive withen 8-10 business days (Unless otherwise stated). When ordering please provide a daytime phone number for delivery.
Charges below are for the 48 Continental United states.
Up to $150 $15
$150 - 400 10% of merchandise total
$401 - 499 8% of merchandise total
$500 & over 5% of merchandise total
ALASKA & HAWAII SHIPPING:
For shipping to Alaska and Hawaii contact Wholesale Customer Service at 404-748-1018.
SHIPPING TO CANADA:
All items ship from the United States. All prices shown are in US dollars. Please contact us directly at 404-748-1018 for shipments to Canada.
SHIPPING USING SHIPPING ACCOUNTS:
We are willing to utilize your internal Fed Ex or UPS Accounts for shipping. You will be charged a $6.50 handling and packaging fee. To ship using a corporate account contact Wholesale Customer Service at 404-748-1018.
RUSH DELIVERY:
Rush delivery charges are only applicable for the continental 48 United States. Rush delivery is not available to APO/FPO addresses, PO Boxes or Canada. For Rush Delivery to Alaska and Hawaii or Overnight services in the Continental United States contact Retail Custumer Service at 404-748-1018.
1-2 day rush delivery
- Orders valued at $350 or less additional $150
- Orders valued at $350 or more additional $250
3-4 day rush delivery
- An additional $125
SALES TAX:
Purchases from within the state of Georgia will be subject to a 4% sales tax on all purchases.
ITEM RETURN POLICIES:
All items are thoroughly inspected before shipping to insure no DOA arrivals. In the uncanny event that an item is delivered in an unusable state, a claim will be made with the appropriate shipping company for compensation and the item will be reissued. Do not accept a package from a shipper that demonstrates damage, i.e., holes, moisture, or extremely crushed.
Prior to returning a damaged item a Damage Authorization Number (D.A.N.) must be issued by a T.Lockman LLC customer service representative. The D.A.N. must be written on the original invoice and mailed back with the damaged product. The customer is responsible for shipping and insurance fees to return the damaged item. Upon receipt of the item a replacement item will be sent or a company account credit will be issued.
Display samples, clearance, and discontinued items are non-returnable or refundable. These nonrefundable items are marked as such upon purchase. One of a kind items such as Origanimals are not available for return. These art-items are handmade with recycled materials and irregularities are a part of the manufacturing. Returns are also not accepted for vintage, antique, special-order, non-stock or other handmade items.
ERRORS:
There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.
PRODUCT QUALITY & VARIANCES:
T. Lockman LLC handbags use natural dyes as colorants; which means there will be slight coloration differences. Animal hide products will occasionally have skin imperfections. The linen bags may also have milling imperfections, attributed to the materials construction prior to being bag crafted. These aspects are beyond our control and add to the natural materials character.
POINT OF SALE & DISPLAYS:
The T.Lockman LLC Throw columns, constructed of wood and Plexiglas, are available for sale in customized heights and finishes. With an order of 15 or more throws you can request a column free of charge (shipping and handling not included). Posters, POP, POS and custom product photography are available for retailer usage. Contact Wholesale Customer service for additional information.
TRADESHOW PURCHASES:
All tradeshow purchases will be charged a 50% deposit at time of purchase. Any cancellations will forfeit the 50% deposit. The balance of the order and shipping will be charged at time of shipping.
